Why Choose Us?

We lauched in late 2004 as a small website development company based in Reading, Berkshire, UK. We’ve now evolved into a large Hosting company, proudly hosting small and large corporate websites around the globe.

Our aim is to offer highly reliable servers, at very affordable prices, to individuals, small, medium and large corporations globally. By offering additional services such as website design and search engine optimisation, we can provide extremely cost-effective solutions to gain, maintain or expand your on-line presence

If you’re looking for a host that is devoted to providing a reliable service with some of the best support in the industry, you’ve come to the right place.

Our Core Features

All of our shared and reseller packages are fully loaded with too many features to list. Below is a summary of some of our most unique features.

Instant Account Setup

Our setup times are among the fastest in the industry, so you can begin using your new webspace as soon as your order is completed, with no delay whatsoever.

No Setup Fees 

Unlike our competitors, we never charge setup fees. Our setup services are absolutely free, with no hidden costs.

Free Site Migration

If you’re moving from another host to begin using our web hosting services, we’ll transfer the entire website and associated databases, absolutely free of charge.

One-Click Application Installation

Our One-Click Application Installer lets you install popular scripts quickly and easily to create forums, photo galleries, blogs, polls, and more with just one click, even if you have little or no experience in this area.

Automatic Daily Backups

We backup all of our clients’ data (including email accounts, websites, and settings) every day to both local and remote servers. This means that in the unlikely event of a server failure, we’ll be able to restore full functionality quickly and easily.

Free Graphical Web Stats

We install AwStats and Webalizer on every account. This provides comprehensive web statistics in a highly readable format. With a quick glance, you can see how many visitors are coming to your site, where they’re coming from, which pages they’re visiting, and much more.

Web Based File Manager

Our user-friendly and intuitive control panel makes it easy to manage your website files, letting you upload, delete, rename, or move files with a few simple clicks.

Automatic Email Virus Scanner

Our powerful servers scan each and every email for viruses before they reach your inbox, reducing the risk of virus infection through your email.

Spam Filters on All Mailboxes

We also scan all incoming email for potential spam messages. When we find spam, we mark it accordingly, and you control the settings for how those messages should be dealt with.

Web Based Email Access

All of our accounts have full webmail access, which means that you can read and send emails from any location, so long as you have Internet Access.

Amazing Technical Support Provided 24 Hours a Day

Our friendly and knowledgeable support staff are available 24/7 to provide prompt and accurate technical support to any of our clients, at absolutely no extra cost.

Our Guarantees

Uptime Promise

At The ICT Room, we stand behind our services and back them up with our 99.9% Uptime Promise. We promise that if our uptime, which is monitored remotely, falls below 99.9% we will credit your account to cover the downtime.

30 Day Money Back Guarantee

We’re so confident of our exceptional web hosting and unbeatable customer service, that we offer a 30-day money-back guarantee. If you are dissatisfied for any reason, simply request a refund, and we’ll give you your money back.

Exceptional Support

Once you’re a client of The ICT Room, you’ll have the comforting assurance of knowing that our friendly and knowledgeable technical support staff is available 24 hours a day, 7 days a week to respond to your inquiries and answer your questions. We understand the importance of addressing your concerns as quickly as possible and getting your website up-and-running the way that you want and need it to be.

No Tricks, No Gimmicks

Finally, we promise to provide our services through simple, direct, and straightforward billing practices. We have no setup or joining fees, and absolutely no hidden charges. You don’t even need to sign a minimum-length or minimum-amount contract. The prices that are shown with our packages are exactly what you’ll pay, nothing more.

Questions? Contact Us!

Contact us today to sign up for The ICT Room services and see for yourself how our 99.9% Uptime Promise, 30-day money-back guarantee, exceptional support services, and straightforward billing set us apart from the competition.

Our Servers

Our Hardware Assurance

All of our servers are supplied Supermicro and feature some of the best server-grade hardware. All servers feature 4GB+ of memory and RAID protected storage with redundant power-supplies.

Enterprise Server Hardware

*Powerful Supermicro Rackmount Servers

*A minimum of four Processors in each Server

*A minimum of 4GB DDR Memory

*Full 100Mbit Uplink Connectivity to each Server

*APC Power Management and Remote Reboots for easy control and power management

*4 Backups per Day to ensure Data Safety

*Hardware RAID Redundant Hard Disks

*Fast SATAII Hard Drives

*Uncrowded Servers

Innovative Server Software

*CentOS Linux Operating System

*LiteSpeed Web Server

*MySQL 5.x

*PHP 5.2x

*cPanel 11

*Zend Optimizer

*Spam Assassin & Spam Guard

Our Datacentre

Kent – UK

Our primary site is a newly built facility based in Sittingbourne, Kent. From here we collect our IP transit from SynergyWorks, operating a fully BGP compliant network utilising a ‘best path’ routing policy. Our network is provided courtesy of RackSRV Communications.


All clients are guaranteed a redundant high-capacity, stable and reliable power supply. Power is isolated between racks and maintained indefinite.

The datacentre uses high specification UPS units to maintain power to the entire building should the main grid fail. High specification generators can deal with both customer and plant load whilst recharging the UPS.

Air Conditioning

All data floors are maintained at a constant 21°C ± 2°C and relative humidity is kept at 50% ± 10% to ensure optimum performance. Both are continually monitored with the electronic building management system with also monitors and operates other sensors such as electrical, mechanical, fire detection and leak detection systems.

Fire Detection / Suppression

Kent Science Park makes use of Very Early Smoke Detection Apparatus (VESDA). These sensitive smoke detectors are linked to the building management system which is monitored continually from an operations center and provide very early warnings to help avoid fire and business disruption.

This is coupled with an FM200 gas based fire retardant that is environmentally friendly, to put out fires instantly, without damaging equipment.

Dallas, Texas – USA

SoftLayer Dallas is located inside the recognized Infomart telecom hotel, a private, Tier III, N+1 facility near downtown Dallas. Infomart is also home to data centers belonging to MCI, Level 3, Equinix, Verio, Switch & Data, Verizon, Telefonica and Via West.

It sits on three redundant TXU electrical grids, delivering diverse power to each quadrant of the building, with five on-site 100-ton water chillers meeting N+1 cooling requirements.


*Compacity more than 25,000 Dedicated Servers

*6000 Amps 480v Input Power

*6 x 750Kva UPS Battery Backup Units

*3 x 2000Kva Diesel Generators with On-Site Fuel Storage

*Redundant Liebert 30 Ton HVAC Units

*Promixity Security Badge Access

*Digital Security Video Surveillance


*Comcast (1 x 10Gbps)

*Equnix (1 x 10Gbps)

*Global Crossing (1 x 10Gbps)

*Internap (1 x 10Gbps)

*Level (3) (1 x 10Gbps)

*NTT America (2 x 10Gbps)

*Savvis (1 x 10Gbps)

*Telefonica (1 x 10Gbps)